How to Place Your Order

For your convenience, we offer several options to make your ordering process easier - just pick the method that's easiest for you!

1. Order directly through your Sales Consultant
2. Request a will call for pick up at a one of our 13 showroom locations
3. Call our Customer Care department at 800-251-4247, Monday - Friday, 8:30am-5pm
4. Fax your order directly to Customer Care at 425-251-5202
5. Leave a message on our 24-hour automated answering system at 800-251-4247
6. Send an email to customercare@salonservicesnw.com
7. Visit one of our showrooms and make a direct purchase

Customer Care & Accounting
Our Customer Care Associates are available to help you place orders and answer your questions. They are the most up-to-date resource regarding orders, inventory status and promotions.

Additionally, our 24-hour automated answering system is available for your convenience by dialing 800-251-4247.

Our skilled Accounting Associates are available to answer your billing questions, quickly resolve discrepancies, review your credit limit, set up automatic billing and assist in all matters relating to your statement of account.

Customer Care Hours
Monday-Friday , 8:30am-5pm
Salon Services is closed for the following holidays: Independence Day, Labor Day, Thanksgiving and the day following, Christmas and New Year's Day
Minimum Order: $35.00

Methods of Payment
Credit Card - Visa, Mastercard, Discover, American Express
Business Check

All orders are shipped via Federal Express
Orders shipped Monday-Friday
Orders placed before 12pm will be shipped the same day, after 12pm will be shipped the following day

Shipping Charges
Orders shipped to WA, OR and ID - $11.50 Orders shipped to UT - $15.95

Delivery area surcharge to remote areas - $2.95 additional charge
Delivery surcharge for residential deliveries - $3.80 additional charge

C.O.D. Charges
C.O.D. orders are charged $12.95 in addition to all shipping charges
Note: You can avoid C.O.D. charges by pre-paying with a credit card!

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