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April 2010
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4 Common Customer Relationship-Management Mistakes - [read]
In an economy like this, losing important customers, even those who are especially demanding, is something to be avoided at almost all costs. So aside from taking important, albeit demanding, customers even slightly for granted, here are some other ways you can be assured of losing business. - usatoday.com
Every Company has a Jared - [read]
What's more interesting, that Subway offers seven sandwiches that are under six grams of fat or that those sandwiches helped a guy with a 60-inch waist get off the fast track to heart attack station? Answer: The story of Jared, of course. In this installment of Made to Stick, Dan Heath explains how stories about triumph over adversity make for better brand messages than math. Watch, then go find your own company's Jared.
- fastcompany.com
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Do You Care Enough to Save Your Business? - [read]
Even the most hard-charging leaders recognize that success today is not just about thinking differently from other companies. It is also, and perhaps more importantly, about caring more than other companies about customers, about colleagues, and about how the organization conducts itself in a world with endless temptations to cut corners and compromise on values.
- harvardbusinessreview.com
6 Simple Steps to Clearing Clutter in Your Life - [read]
5 simple things you can do to clear out clutter in your life, by motivational speaker, executive and life coach Gail Blanke, the author of, Throw Out Fifty Things; Clear the Clutter; Find Your Life.
- readersdigest.com |
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New Taxes, Restrictions on Tanning - [read]
Growing concerns about the dangers of indoor tanning beds are leading to new taxes and possibly new restrictions designed to curb the practice among young people. - usatoday.com
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Stop Chasing Quick Wins - [read]
More often than not, the low-value but seemingly easy-to-deliver projects win out over more complicated big-win projects, despite the fact that they don’t usually deliver even the small gains they promised. Why? The barriers to the big prizes just seem too big and too difficult. This article explains why it’s the big wins and not quick wins that count.- bnet.co.uk
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Read Salon Services' Viewpoint
with March-April 2010
promotions
and view our
new Accessories Catalog
—
both available online
or contact us at 800-251-4247.
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| Salon Services & Supplies | www . salonservicesnw.com | 800-251-4247 |
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Elizabeth Kraus | Be InPulse Marketing and Design | 12monthsofmarketing.net
Author of 12 Months of Marketing for Salon and Spa
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