Meet Our Team: Londa Vaughn, Spokane Showroom Coordinator
Posted 07-19-2010 7:36 pm
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How long have you been in the beauty industry? Did you go to beauty school?
Although my 3 and a half years with Salon Services is technically my first time in the beauty industry, my last career as the buyer/manager of a cancer boutique was also as much about beauty as it was about health. At "The Essential Woman Boutique." I spent my days laughing and crying with courageous women of all ages. I realized the power of outside beauty towards healing inside and out. Wigs, breast prosthesis, hair growth products, special skin care products to help with the chemo side effects, all contributed to a woman's recovery. Look good, feel better! It was so rewarding to be a part of that.
What did you do before this?
Before the cancer boutique, I was first a Housewares buyer (it is possible to be a successful buyer of cookware and small appliances without ever actually cooking anything in my life, a record I still proudly hold)! Then a Store Manager for one of the classiest and oldest department stores in Spokane - The Crescent.
How does your past experience benefit your clients?
For over 100 years The Crescent believed that their customers deserved the best of everything - the best product and the best customer service. In the late 1800's most of Spokane burned to the ground in a horrible fire, just as the spared Crescent Department store was about to open it's doors. They opened on schedule, but took very little money. Most everyone was given merchandise, so the town could heal and rebuild. Now that is customer service! That is what the Spokane Salon Services team offers - the very best of customer service!
What is your favorite thing about your job?
I LOVE my job! It is so much fun to build relationships with such creative and eclectic people. I feel our customers really appreciate Salon Services, our products, and our "above and beyond approach" to customer service. I love to learn from our stylists, they teach me something everyday. The owners and the team at Corporate are always finding "NEW" lines and fun items, things that really set us apart of other supply houses.
If you weren't doing this, what would you be doing?
I am so fortunate to be able to earn a living by going to a job that I love every day. For me there is no daily grind, no boredom. Lots of challenges that keep me busy and use my creative side. I work for a company that respects and appreciates the contribution I make. I am very happy here...tho' wintering in Mexico sounds good also. I'm a big fan of the Margarita!
What's your favorite product and why?
Youngblood and Dermalogica for sure! Bamboo Lash! For my hair, I love Kevin.Murphy's Born.Again system, Moroccanoil shampoo and conditioner are awesome, Tri's Brite Lites spray shine and Eufora's Elevate Hairspray!
What would people be surprised to learn about you?
That I'm a scooting Reverend! I ride with a gang of scooter people called the Minions. I also am a wedding officiant and love to do weddings, commitment ceremonies and vow renewals!
We know that time is money to our customers. We offer our stylists the luxury of calling, faxing, or emailing their order to us. We fill it, ring it up, and meet them at the door with it. It saves them so much time. We take pride that our showroom does not have the warehouse look of most beauty supply houses. We try to create a shopping experience that goes beyond just the basics.
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